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How to Close Groww Account Online? Step-by-Step Guide

Groww

Groww IPO LOGOGroww is one of India’s popular online stockbrokers, offering services for investing in stocks, mutual funds, ETFs and other financial products.

If you want to close your Groww account, you can contact Groww Customer Care using your registered mobile number or raise a support request through the Groww app.

Currently, account closure may require assistance from the Groww support team, depending on your account and the closure process applicable to you.

Read: Groww Review

Table of Contents

Toggle
  • How to Close a Groww Account?
  • Steps to Close a Groww Account
  • Things to Check Before Closing Your Groww Account
  • How Long Does It Take to Close a Groww Account?
  • Frequently Asked Questions About Closing a Groww Account
    • Can I close my Groww account online?
    • How do I request Groww account closure?
    • Do I need to contact Groww Customer Care to close my account?
    • What should I do before closing my Groww account?
    • How long does Groww account closure take?

How to Close a Groww Account?

Closing a Groww account is a simple process. You can contact the Groww support team through the app and request account closure. Before closing the account, make sure there are no pending transactions, holdings, or other obligations linked to your account.

Steps to Close a Groww Account

  1. Open the Groww app and log in using your registered mobile number.
  2. Go to the Help and Support section.
  3. Open the Others category.
  4. Select My issue is not listed here if you cannot find an account-closure option.
  5. Tap the Raise a Ticket option available at the bottom of the page.
  6. Clearly tell the Groww support team that you want to close your Groww account.
  7. The Groww team may contact you by phone or email to verify your request.
  8. Complete any additional verification or documentation requested by the support team.
  9. Once the closure request is processed, Groww will provide confirmation regarding the account closure.

Things to Check Before Closing Your Groww Account

  • Make sure you have no pending orders.
  • Check whether you have any stocks or other securities in your Demat account.
  • Withdraw any available cash balance, if applicable.
  • Complete all pending transactions before requesting closure.
  • Download important account statements, transaction records and tax-related documents for your records.
  • Keep your registered mobile number and email address accessible for verification.

How Long Does It Take to Close a Groww Account?

The time required to close a Groww account can depend on the account status and verification requirements. The support team will provide the applicable timeline after reviewing your closure request.

Frequently Asked Questions About Closing a Groww Account

Can I close my Groww account online?

You can initiate the account-closure request by contacting Groww support through the app. The support team will guide you through the applicable closure process.

How do I request Groww account closure?

Open the Groww app, go to Help and Support, select Others, choose My issue is not listed here, and raise a support ticket requesting account closure.

Do I need to contact Groww Customer Care to close my account?

If the account-closure option is not directly available in your app, you can raise a support ticket or contact Groww Customer Care using your registered contact details.

What should I do before closing my Groww account?

Before requesting closure, check for pending orders, holdings, cash balance, unsettled transactions and other outstanding obligations. It is also advisable to download your important account statements and tax documents.

How long does Groww account closure take?

The account-closure timeline can vary depending on verification and account status. Groww support will confirm the applicable timeline for your request.

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